Do you have a propane generator?
We cannot accurately predict your propane usage or delivery schedule if you have a propane generator. Generator use is unpredictable and can quickly deplete your tank, especially during an extended power outage, making automatic delivery estimates unreliable without a propane monitor.
- Unpredictable Usage: Generators consume fuel at high rates that vary based on power load, making usage impossible to track remotely.
- Fast Depletion: An extended power outage can drain a full tank in days, leaving you without heat or hot water.
- Manual Monitoring Required: Because generator use is sporadic, it is the homeowner’s responsibility to monitor tank levels and call for refills.
Propane Tank Monitor
A tank monitoring system provides us with real-time, accurate readings of your tank level. This gives both you and us the most reliable information about when you need a refill.
The costly side of running out of fuel.
- Mandatory Leak Tests: Running out triggers a legally required safety inspection and pressure test (fees apply).
- Emergency Delivery Fees: Avoid the high costs of “special trip” or after-hours refills on weekends and holidays.
- Appliance Wear: Prevent unnecessary strain and costly repairs to your furnace or boiler’s ignition system.
How It Works
The Monitor is Installed on Your Tank
A small, secure monitoring device is easily installed directly onto your propane tank and your gauge. This device uses cellular technology to read your exact fuel level in real-time, just like a sensor. So even if the power goes out, the monitor is transmitting over cellular connection.
Data is Sent to Our System
The monitor instantly transmits your current fuel level data to our dispatch software. This information is also sent directly your My Fuel Account online portal where you can see your tank level. When your propane level reaches our threshold of 30% it sends an additional alert to us to schedule delivery.
We Schedule Your Refill Proactively
If you are on automatic delivery, our system uses the real-time data—not an estimate—to schedule your refill precisely when you need it. This ensures you never run out, especially when an unexpected event (like a generator running during a power outage) causes rapid consumption.
Professional & Easy Install
The install is quick and hassle free. No need to deal with wifi or problems with dropped connectivity. Our team handles it all on our end and ensures it’s working 24/7.
Tank Monitor FAQ
What is the purpose?
It allows us to remotely monitor the amount of propane in your tank. So we can schedule delivery automatically. This is especially important if you use a generator.
What are the key benefits of using a monitor?
Propane tank monitors prevent run-outs, offer remote convenience, and ensure efficient, smarter deliveries.
Where is the monitor physically placed?
It is a small unit attached to the top of the tank gauge. For underground tanks, it sits protected beneath the dome cover.
How much is the cost?
The annual cost is a yearly charge of $199 for the propane tank monitor and monitoring service we provide.
Do I need to maintain the monitor?
No! Our monitors are made to be outside in the elements and can withstand the harshest conditions. If it does fail, we will get an alert and have a technician sent out to troubleshoot.
Can I view my propane tank levels myself?
Yes, if you have a My Fuel Account, you can view your propane levels that the monitor is reading.
Do I need a monitor if I only use my generator for testing?
Weekly tests use little fuel, but a long outage can drain your tank fast. A monitor ensures you never run out when you need it most—especially if you rely on a generator for heat or medical equipment.
Does my automatic delivery account cover my generator usage?
Because we can’t “see” generator usage during an outage, your delivery schedule may be inaccurate. A remote monitor tracks these spikes to ensure you stay filled.
